PRIVACY POLICY

Effective Date: July 17, 2023

This Privacy Policy describes how RoomIdeas.AI, operated by PhiPlus Limited ("Company," "we," "our," or "us"), collects, uses, shares, and protects personal information of users of our website, products, services, and applications (collectively, "Services"). Please read this policy carefully to understand our practices regarding your data. By using our Services, you agree to the collection, use, and disclosure of your personal information as described here.

What We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, contact us, or otherwise use the Services. This may include:

  • Name, email, profile picture and other identifiers
  • Account credentials like username and password
  • Payment information like credit card details and billing address
  • Demographics including location
  • Feedback, questions, or other communications with us
  • Usage of our Services and online activities
  • Any other information you choose to directly provide

We do not intentionally collect sensitive information such as race, religion, sexual orientation, health data, or political affiliations.

We also automatically collect certain technical information through our Services like your IP address, browser type, operating system, referral URLs, device information, and browsing data. This allows us to maintain security, performance, and analytics monitoring of the Services.

We may use tracking technologies like cookies to collect usage data. You can control cookies through your browser settings.

How We Use Your Data

We only use your personal information where we have a lawful basis, including:

  • To provide, operate, optimize, and maintain the Services
  • To establish and maintain your user account
  • To process your orders and deliver products or services
  • To respond to your inquiries and communicate with you
  • To send you administrative information, updates, alerts, and notices related to the Services
  • To understand usage trends and preferences to improve the Services
  • To personalize your experience by presenting relevant content and recommendations
  • For marketing purposes and targeted advertising
  • For data analytics, research, and other business purposes
  • To comply with legal obligations and enforce our Terms of Service

How We Share Your Data

We do not sell or rent your personal data to third parties. We only share it with service providers acting on our behalf to help us operate and provide the Services. This includes third party services for:

  • Payment processing
  • Order fulfillment
  • Marketing and advertising
  • Website hosting, IT services, and security
  • Data storage, analytics, and performance monitoring

Third parties are obligated to protect your data and may only use it for the specific purposes for which it was provided to them.

We may also share your information if reasonably necessary to comply with legal processes or in the event of a sale, merger, or acquisition; enforce our policies, or protect ours or others' rights, property or safety.

Your Privacy Rights & Choices

You have certain rights and choices regarding how your personal information is collected and used, including:

  • Access / Copy: You can request access to or a copy of your personal data that we have collected.
  • Deletion: You can request deletion of your personal data, subject to certain exceptions.
  • Portability: You can ask for a copy of your data for transfer to another service.
  • Correct / Update: You can request correction or update to any of your personal data.
  • Object / Restrict: You can object to or ask us to restrict uses of your personal data, while retaining minimal data for restricted processing.
  • Opt-out of Sales: You can ask us to not sell your personal data.
  • Withdraw Consent: Where processing is based on consent, you can withdraw your consent while retaining the lawfulness of past processing.

You can exercise these choices by contacting us. We will consider and respond to requests in accordance with applicable laws.

Customers in the European Economic Area, UK, Canada, and Virginia have certain rights regarding their information. This may include the right to access, correct, and delete personal information. Customers may also object to certain uses of their information and opt out of marketing. Please contact us to exercise these rights.

Retention of Your Data

We retain your personal information as long as required to achieve the purposes outlined in this policy, unless a longer retention period is legally required or permitted. We will delete your data if you ask us to do so, unless we need to keep it to comply with legal obligations.

Data Security

We employ appropriate technical and organizational measures designed to protect your data. This includes access controls, encryption, pseudonymization, and monitoring. However, no method of transmission over the internet or electronic storage can be 100% secure. We cannot guarantee absolute security.

International Data Transfers

We store and process data globally and protect data across our international operations. If we transfer your data to recipients in other countries, we will protect that data as described in this policy.

Changes To This Policy

We may update this policy from time to time by posting a revised version and updating the effective date. We will notify you of material changes by email or conspicuous notice on our website. Your continued use of our Services confirms your acceptance of the revised policy.

Children's Privacy

We do not knowingly collect personal data from children under 18. If you have reason to believe we may have collected data from a child under 18, please contact us and we will delete such data.

Contact Us

Please contact us with any questions or concerns about this Privacy Policy and our practices:

PhiPlus Limited
Email: info@roomideas.ai